Benjamin Betts
www.benbetts.com/resume

    Profile:

I am an IT specialist with extensive experience in systems and network
administration. My emphasis is procedural efficiency and security. I
have experience and personal interest in team leadership, communications
solutions, project management, root cause analysis, troubleshooting,
open source solutions and all uses of technology that advance the
process of business.

    Skills:

    * Team Management
    * Procedure Development
    * Project Management
    * Linux, UNIX
    * Win Server 2k-2k8, XP
    * Networking, Hardware
    * HTML, XHTML, XML, CSS
    * PHP, JavaScript, VBScript
    * Java, C++, Shell, VB

    Employment:

02/06 - Present : IBM Global Services - Minneapolis, MN
Systems Management Specialist/SME
Contracted by Pomeroy IT Solutions & CDI Corporation

    * Administration of Unix and Windows systems in a large, enterprise
      datacenter
    * Management of multi-team, interdependent procedures
    * Manage the configuration and security requirements for all server
      instillations
    * Coordinating infrastructure, software and procedural changes
      throughout the environment
    * Personally integrated over 200 servers into the environment
    * Tech: RedHat ES, Windows Server 2k-2k8, Veritas, IIS, VB, Ghost,
      HTML(et al.), Dell PowerEdge, HP/Compaq Prolient, IBM xSeries,
      Data remanence

08/2004 - 10/2005 : Midwest Coca-Cola Bottling - Eagan, MN
Sales Analyst
Originally contracted by Addeco Technical

    * Designed and implemented office automation applications
    * Reduced weekly reporting allocation by more than 90% through
      automation
    * Restructured the biannual CDAM routing project, reducing duration
      by more than 95%
    * Managed national reporting projects and developed divisional projects
    * Developed divisional reporting practices
    * Recognized for excellence in divisional design projects
    * Designed, developed and formatted the 2005 business plan
    * Tech: Virtual Basic (VBScript, VBA), Excel, Access, PowerPoint,
      Frontpage

04/2004 - 05/2004 : Thomson Legal and Regulatory - Eagan, MN
WLD Web Updating - Spidering
Contracted by Addeco Technical

    * Analyzed spidered web data for inconsistencies and errors.
    * Developed automation processes that reduced process times by 40%
      to 80%
    * Streamlined processes within UNIX and Windows XP

08/2002 - 01/2004 : McKesson Medical-Surgical - Eagan, MN
Order Supervisor
Originally contracted by Addeco

    * Developed order processing procedures and documentation through
      ERP system deployment
    * Recognized for evaluation of software and the subsequent
      nationally implemented revisions
    * Lowered district service costs through on-site network, terminal,
      PC, and RF maintenance
    * Developed Order and inventory error tracking and correction
      throughout the ERP implementation

Shipping/Receiving and Inventory Maintenance Supervisor

    * Assumed leadership positions throughout the warehouse in order to
      develop, test and implement procedures for each position
    * Initiated efficiency strategies for locations throughout the region


    Education:

2003 - 2006 University of Phoenix - BS IT
1993 - 1997 Harding University - Undergrad